Debt collection cases

More information on different settings for debt collection cases and filter options for the cases.

General

• How does Payt's amicable collection process work?
• How do I deactivate a debt collection case?

Filter options

• What steps does a debt collection case go through?

Debt collection and interest costs

• What do I do with cases when the principal sum has been paid?
• How do I enter or waive collection costs and statutory interest?
• How does the Debt Collection Services Quality Act (Wet Kwaliteit Incassodienstverlening, WKI) work within Payt?