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Payt documentation and support
Customers
Support
General
Updates
2025
2024
2023
Onboarding
Manual
Flows
Emails
Accounting packages
General
Exact Online
Moneybird
Twinfield
Legalsense
Settings
Administration settings
Organisation settings
User settings
Imports
General
Settings
Actions
General
Payment plans
Messages and emails
Filters
Online payments
General
Direct debit
Reports
Reports
Invoices
General
Invoice details
Filter options
Edit invoice steps
E-invoicing
Customers
Grouping and visibility
Invoice portal
Customer details
Balance
Debt collection cases
General
Filter options
Debt collection and interest costs
Dashboard
General
Dental care
General
Implementation
Clearing
Accounting packages
Crediting invoices
Customers
Find more information about the different customer settings and filter options for customers here.
Grouping and visibility
How do I set up a new customer hierarchy?
Invoice portal
What can my customers do in the invoice portal checkinvoices.com?
Can I see if my customer has opened the portal?
Customer details
How do I add a (B)CC e-mail address?
Where can I find a list of customers with no email address?
What do I do if a customer has provided an email address via the online file?
How are email addresses used in Payt?
Balance
How does Payt handle outstanding credit notes and invoices with the same customer?
How do I send an outstanding invoices overview?
