What steps does a debt collection case go through?
Explanation of the different steps for Payt debt collection cases.
Important: Payt is not a debt collection agency. With Payt's software, you can carry out an amicable debt collection process yourself. You remain responsible for the execution of this process.
Debt collection cases can be at different stages. The various stages are explained below.
| New | Contains debt collection cases that have been created, but for which nothing has been sent yet |
| Reminder | Contains debt collection cases for which the first reminder has been sent. The reminder also belongs to this phase |
| Second reminder | Contains debt collection cases for which the second reminder has been sent. This phase also includes the reminder second reminder |
| Notice of default | Contains debt collection cases for which the notice of default has been sent |
| Ready for bailiff | Contains debt collection cases that are ready to be sent to the bailiff. In some cases the PDF documents of the invoice are missing, these must be added first |
| Pre-court | Contains debt collection cases for which the pre-court letter has been sent, but which have not yet been definitively forwarded to the bailiff |
| Bailiff | Contains debt collection cases that have been forwarded to the bailiff |
Want to learn more about the collection process within Payt? Check our support article: 'How does Payt's debt collection process work?'