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What steps does a debt collection case go through?
Explanation of the different steps for Payt debt collection cases.
Last updated: February 27, 2025
Cases can be at different stages. The various stages are explained below.
| New | Contains cases that have been created, but for which nothing has been sent yet |
| Reminder | Contains cases for which the first reminder has been sent. The reminder also belongs to this phase |
| Second reminder | Contains items for which the second reminder has been sent. This phase also includes the reminder second reminder |
| Notice of default | Contains items for which the notice of default has been sent |
| Ready for bailiff | Contains cases that are ready to be sent to the bailiff. In some cases the PDF documents of the invoice are missing, these must be added first |
| Pre-court | Contains cases for which the pre-court letter has been sent, but which have not yet been definitively forwarded to the bailiff |
| Bailiff | Contains cases that have been forwarded to the bailiff |
Want to learn more about the collection process within Payt? Check our support article: 'How does Payt's debt collection process work?'