Explanation of the different steps for Payt collection cases.
Cases can be at different stages. The various stages are explained below.
- New - contains cases that have been created, but for which nothing has been sent yet
- Reminder - contains cases for which the first reminder has been sent. The reminder also belongs to this phase
- Second reminder - contains items for which the second reminder has been sent. This phase also includes the reminder second reminder
- Notice of default - contains items for which the notice of default has been sent
- Ready for bailiff - contains cases that are ready to be sent to the bailiff. In some cases the PDF documents of the invoice are missing, these must be added first
- Pre-court - contains cases for which the pre-court letter has been sent, but which have not yet been definitively forwarded to the bailiff
- Bailiff - contains cases that have been forwarded to the bailiff
By checking the checkbox next to one or more stages, only cases from that stage(s) will be shown. Want to learn more about the collection process within Payt? Check our support article: 'How does Payt's amicable collection process work?'