When the principal sum of a case has been paid, you can automatically complete it or keep it paused.
The principal sum of the case is the total amount of invoices in a case, excluding collection costs and statutory interest. Payment of the principal sum is taken over by Payt from accounting when payments are recorded in the underlying invoices of the case.
The default setting here is to pause a case when the principal sum is paid. After, the payment of collection costs and statutory interest should be manually registered in the case so that the case can be closed.
Complete cases automatically when the principal sum has been paid
You can also choose to adjust this setting so that the case is automatically completed when the principal of the case is paid. You can change this yourself.
First, go to the cogwheel icon in the top right of your administration to open your administration settings. In the left-hand column, click on 'Invoicing'. Under 'Credit cases', choose 'Complete case' instead of the default 'Pause case'. Afterwards, the case will be completed automatically once the principal sum has been paid.
To whom do collection costs and legal interest go?
Payments from the customer go directly to the client. Payt is not involved in this.