What is the Peppol network?
Peppol is a network that connects software and e-invoicing providers. It allows direct exchange of invoices between ERP systems and accounting software.
Invoices are sent in UBL format through the secure Peppol network, directly to your customer’s accounting system.
Read more: What is Peppol?
How does UBL sending via Peppol and Payt work?
- You create a UBL invoice in your invoicing- or accounting software.
- You submit this UBL invoice to Payt.
- If Peppol is integrated into the Payt administration, the invoice is sent via the Peppol provider eConnect to the customer's chosen Peppol provider.
Read more: How do I integrate Peppol in Payt?
How can I see that an invoice has been sent via Peppol?
In the invoice timeline, under 'Invoice sent', you will see the message: UBL to PEPPOL reference 1234:123456.
How does Payt handle failed Peppol delivery?
If the UBL delivery via Peppol has failed, you will see an error message in the timeline stating the reason. If Peppol is the only delivery method for the invoice, the invoice will be blocked and you will also see it under the filter 'Attention' > 'UBL delivery failed'.
Common errors relate to:
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An error in the UBL file itself: The content of the file does not match Peppol requirements. To resolve this, a new (error-free) UBL document must be submitted.
- The Chamber of Commerce, OIN or VAT number is not recognised by the Peppol network: In this case, check whether the provided number is correct.