Find out how to delete an invoice here.
From time to time, something may have gone wrong in the accounts. For example, the invoice was created with the wrong debtor or the due date is incorrect. This kind of data cannot be changed after an invoice has been loaded into Payt. For these cases, it is possible, under certain conditions, to delete the invoice from Payt so it can be reloaded into Payt.
Deleting an invoice
The invoice can be deleted as long as you have sufficient rights (at least administrator rights). To delete the invoice, go to the relevant invoice, click 'Actions' and then click 'Delete'. If steps have been executed already, such as the invoice sending or reminders, you will first receive a warning. After this, the invoice can be deleted.
Reloading an invoice
After deleting the invoice, the next automatic import will reload the invoice with the corrected data.
Prevent invoice from being reloaded
Do you want to prevent invoices from being loaded into Payt again? The invoice numbers should be mentioned in the ignore list in your import settings before they are reloaded duringt the next automatic import.