How does the link between Twikey and Payt work?

Read here how to use the Twikey <-> Payt connection to collect direct debit mandates and/or to set up direct debit directly from Payt.

Last updated: December 18, 2024

Activate the collection of direct debit mandates

Once you have an agreement with Twikey, you can establish a link between Twikey and Payt. To create the link, we need the following data:

  1. API Key (this can be found in Twikey under 'Settings' -> 'API')
  2. Profile identifier (attribute of the Twikey template to be used)

After filling out these details, you can activate the collection of direct debit mandates by switching the toggle 'Collect direct debit authorizations via Twikey'.

Read more: How do I get my customers to issue a direct debit authorization via Twikey?

Feed reset

It may occur that the mandate information in Payt is no longer up to date and does not match the actual information in Twikey. In that case, a feed reset needs to be done in Twikey, which works as follows:

  1. Go to your Twikey environment
  2. Open the 'Settings' and select 'API'
  3. Click on 'Reset feed'.

See also: https://www.twikey.com/api/#reset-the-feed

Once that is done, we can synchronize with Twikey to retrieve the correct mandate data.

Direct debit

In addition to collecting online mandates, Payt can be configured to perform direct debit via Twikey. When direct debit is configured in the Payt administration, there are a number of relevant settings:

  • It can be set when the direct debit should take place, e.g. x days before the due date. At the scheduled time, Payt will signal Twikey to perform the direct debit.  
  • You can set a limit for invoice amounts to be direct debited. Invoice amounts outside this limit will not be debited. You must set this limit equal to the limit specified in Twikey.

Note: In Twikey, customers can also specify their own limit. It can occur that the customer's limit is lower than the limit you set. If that customer's invoices fall outside this limit, they will not be debited. 


Don't see the direct debit option in the Payt administration? Then it may still need to be configured by us. In that case, please contact the service desk.