How does submitting declarations work in Payt?

In this support article, you can read what to expect when submitting declarations via Payt.

Last updated: October 2, 2024

What do you need to work with Payt?

  • Your dental software (e.g. Exquise, Novadent, Simplex, etc.)
    This is where the declaration is created. 
  • Payt
    This is where declarations are sent to the health insurer via VECOZO. After that, they return to Payt and are invoiced to the health insurer and/or patient, followed by automated debtor management.
  • WeFact (plus own accounting package, if desired)
    This is where patient and invoice data are adjusted, and invoices are marked as 'Paid'.

What steps does a declaration go through in Payt?

If you are not using clearing in Payt, please skip steps 4 and 5.

  1. The declaration is created in your dental software.
  2. The declaration is upload into Payt using a declaration file (MZ301) on the 'Declaration upload' package.
  3. The declaration is automatically submitted to the health insurer via VECOZO. The status of the declaration can be found on the 'Clearing' page.
  4. VECOZO determines which part of the declaration is directed to the patient or health insurer.
  5. The portion directed to the health insurer is usually paid out by the insurer within three weeks. Payt creates an invoice for this, but it is not sent to the insurer. This helps you maintain an overview within your administration.
  6. For the portion directed to the patient, Payt automatically creates an invoice in WeFact. This is imported during the daily import process and automatically sent to the patient.
  7. After sending the invoice, the invoice will be automatically reminded if payment is not received within the agreed payment term.

What actions are expected from me when managing declarations in Payt?

  1. Step 1: Creating new declarations in your dental software
  2. Step 2: Uploading the declaration file into Payt
  3. Communicating with your patients via Payt
  4. Resolving failed declarations
  5. Handling declarations and invoices that require attention
  6. If necessary, creating a payment plan
  7. Keeping track of the payment status of the invoice