How does direct debit work through Payt?

In addition to processing invoices on account, you can also handle direct debit invoices in Payt.

Last updated: October 7, 2024

Payt manages the follow-up of outstanding invoices on account, but we can also process direct debit invoices. We can initiate the direct debit order through a Payment Service Provider (PSP), collect mandates from your customers via the invoice portal, and determine which follow-up and email templates the direct debit invoices should receive in Payt.

Activating direct debit through Mollie or Twikey

Payt currently offers two PSP integrations for processing direct debits: Mollie and Twikey. To use these integrations, you need to have an account with one of these partners. You can then set up the integration in Payt. You can configure the number of days after which the direct debit should be executed, and Payt will automatically send the invoice to the selected PSP for direct debit on that moment.

Collecting customer mandates

In addition to executing direct debits, you can also collect mandates from your customers in Payt. This is done through the invoice portal checkinvoices.com. To display this button in your invoice portal, you must first set up an integration with one of the activate PSP's, Mollie or Twikey.

Determining the follow-up of direct debit invoices

If we receive information from your accounting package that the invoice submitted to us should be paid via direct debit, we will adjust the invoice process and the email templates for this invoice accordingly.

For example, a regular reminder will not be sent if a direct debit is reversed, but instead, a 'direct debit reversal reminder' will be sent, indicating that a debit attempt has already been made. You can also choose to further customize the invoice process if the invoice is paid via direct debit.

Setting up direct debit is always done in collaboration with a Payt employee. Contact the service desk for more information on how to configure this feature.