How do I get my customers to issue a direct debit authorisation via Twikey?

Via Twikey, customers can authorise direct debit payments.

Once the connection with Twikey has been established and activated in Payt, an extra button will appear when sending invoices and reminders. This allows your customers to issue a direct debit authorization.

This button only appears under certain circumstances:

• The customer in question has no direct debit invoices in Payt
• No (active) direct debit authorization is known within Payt for this customer

After the customer has issued an authorization, you will automatically receive an email from Twikey with more information about this authorization.

In Payt, you will find more information about the issued direct debit authorization in the debtor's settings. You can also delete the authorization here, whereby the authorization is also cancelled in Twikey automatically.