Where can I find my recent imports?
You'll find your imports under the 'Import' tab in the top menu. There you'll see an overview of all imports during the last 30 days, including:
- The date and time of each import
- Whether the imports were successful
- Any errors or warnings
How can I view the details of a specific import?
Click the blue number of a specific import to open its details. You will see any validation errors or warnings, as well as the number and type of customers, invoices and payments that were added or updated.
What does the import status mean?
Overall import status
A Payt import can have different statuses, which tell you the status of the whole import.
- Completed: Data was successfully retrieved from your accounting software.
- In progress: The import is still running.
- System error: The import failed due to incorrect or corrupt data.
- Restarted: A previous attempt failed and the import has been restarted.
- Failed: The import could not be completed due to a processing error.
Partial errors within the import
In addition to the overall status, you may see validation errors and warnings. These refer to specific parts of the data, such as an individual customer.