Payt documentation and support
English
Deutsch
Nederlands
To homepage
Contact support
Deutsch
Nederlands
General
Support
General
Updates
2025
2024
2023
Onboarding
Manual
Flows
Emails
Accounting packages
General
Exact Online
Moneybird
Twinfield
Legalsense
Settings
Administration settings
Organisation settings
User settings
Imports
General
Settings
Actions
General
Payment plans
Messages and emails
Filters
Online payments
General
Direct debit
Reports
Reports
Monitoring
Invoices
General
Invoice details
Filter options
Edit invoice steps
E-invoicing
Customers
Grouping and visibility
Invoice portal
Customer details
Balance
Debt collection cases
General
Filter options
Debt collection and interest costs
Dashboard
General
Dental care
General
Implementation
Clearing
Accounting packages
Crediting invoices
Back to home
Payt documentation and support
Debt collection cases
General
Support
General
Updates
2025
2024
2023
Onboarding
Manual
Flows
Emails
Accounting packages
General
Exact Online
Moneybird
Twinfield
Legalsense
Settings
Administration settings
Organisation settings
User settings
Imports
General
Settings
Actions
General
Payment plans
Messages and emails
Filters
Online payments
General
Direct debit
Reports
Reports
Monitoring
Invoices
General
Invoice details
Filter options
Edit invoice steps
E-invoicing
Customers
Grouping and visibility
Invoice portal
Customer details
Balance
Debt collection cases
General
Filter options
Debt collection and interest costs
Dashboard
General
Dental care
General
Implementation
Clearing
Accounting packages
Crediting invoices
Debt collection cases
More information on different settings for debt collection cases and filter options for the cases.
General
How does Payt's amicable collection process work?
How do I deactivate a debt collection case?
Filter options
What steps does a debt collection case go through?
Debt collection and interest costs
What do I do with cases when the principal sum has been paid?
How do I enter or waive collection costs and statutory interest?
How does the Debt Collection Services Quality Act (Wet Kwaliteit Incassodienstverlening, WKI) work within Payt?
